Managers’ Awareness of Prospective Impact of Knowledge Management in the Workplace: A Case Study

This paper is an exploratory research that reviews how organization managers perceive knowledge management (KM), and practice across all levels of their firms. The paper posits that KM consists of enablers such as top management commitment and knowledge structure that are critical to the success of a knowledge-based organization. The study was stimulated firstly the recognition of shifting businesses from production-based to a knowledge-based economy, secondly the emergence of the needs for knowledge managers, as well as learning organization. The paper also addresses all top management leaders (levels of decision making) in the study. The study is conducted in the industrial and business areas of Dhaka, Chittagong, Khulna and the study represents all firms according to ‘’ The Chamber of Commerce Directory’’. Based on the sample of 52firms, finding reveal that managers’ perceptions in these firms were key barrier for achieving success and positive performance. Findings reveal that although business growth and a large market size were seen to motivate firms locally, preciseness of the potential KM effectiveness to increase efficiency of the organization was lagging behind, and therefore understanding KM was a barrier.